Picking Up Your Volvo

Picking up Your Volvo

If you pick up your new Volvo at the Goteborg Sweden Factory Delivery Center, you will enjoy a host of enviable benefits, including special hotel rates, a test drive on the private Volvo track and a tour of the Volvo Factory in Goteborg.

Free Delivery


Pick up your new Volvo at the Factory Delivery Center (FDC) in Goteborg and delivery is free of charge. Transportation to the delivery center is also provided free of charge, whether you arrive from the airport, city center, the ferry terminal, the train station or your hotel. Most customers recommend spending the first night in Goteborg at the hotel and then receiving your new Volvo the next day after being fully rested.

If you plan to stay in Goteborg, you can also take advantage of special hotel rates available through the Volvo Overseas Delivery travel agency. Please note that the Volvo FDC staff cannot assist making hotel or travel reservations.

Once at the Factory Delivery Center, feel free to have a hot meal in the Volvo dining room and or freshen up with a shower before beginning your vacation.

Want to take your new Volvo out for a quick spin without the pressures of Swedish traffic? No problem. The Goteborg delivery center has its very own test track for your convenience.

Lee and Linda are pictured on the right with their new V60 in front of the Factory Delivery Center. Notice the blue train cars in the background with people on board ready for a ride taking them on a tour of the Volvo Factory.

Documents Required

When you arrive at the Volvo Factory Delivery Center, present your passport, drivers license and order confirmation. You will also need to bring a number of special documents with you. These items vary from program to program, so please review the list below for the documents required, as well as a list of the documents that you will receive from Volvo.

Tourist Program Documents

Documents tourists will need to bring:

  • Factory Order Confirmation
  • Passport
  • Valid Driver's License

Documents Volvo will present to Tourists Program customers:

  • Bill of Sale
  • Manufacturer's Certificate of Origin
  • Warranty Booklet
  • Volvo European Retailer List
  • Registration and Insurance Documents
  • Volvo Home Shipment Program

U.S. Military Program Documents

Documents military personnel will need to bring:

  • Factory Order Confirmation
  • ID Card
  • Passport
  • Import/Export Certificate
  • Car Registration
  • License Plates (USAREUR)
  • Green Insurance Card/Insurance Policy

Documents Volvo will present to Diplomatic Program customers:

  • Bill of Sale
  • Manufacturer's Certificate of Origin
  • Warranty Booklet
  • Volvo European Retailer List
  • Volvo Home Shipment Program

Diplomatic Program Documents

Documents diplomats will need to bring:

  • Factory Order Confirmation
  • Valid Driver's License
  • Passport

Documents Volvo will present to Military Program customers:

  • Bill of Sale
  • Manufacturer's Certificate of Origin
  • Warranty Booklet
  • Volvo European Retailer List
  • Volvo Home Shipment Program

Changing Pickup Dates

Your pick up date will be on your order confirmation form you receive from the factory. If your plans change and you would like to pick up your car at a later date, you must notify William Marks who will contact the Volvo Factory Delivery Center about your need to change the pick up day. To be able to offer you the best possible service it is very important that you pick up your new Volvo on the confirmed delivery date. The Volvo FDC only delivers a limited number of cars per day. Please consider your confirmed delivery date as important as a doctor's appointment! This will help avoid any unnecessary delays.

Contact Information and Business Hours

Volvo Factory Delivery Center (FDC)
45931 Goteborg, Sweden
Pick up Service Phone: 46 31 59 28 49
Reception Phone: 46 31 59 28 65
Fax: 46 31 53 55 35/59 49 99
email: fdc@volvocars.com
Monday through Friday 8 am to 4:30 pm

If your Volvo pickup date is near a Swedish holiday, please call or email the FDC to confirm the Volvo Factory Delivery Center business hours. Swedish holidays are listed in the Order Confirmation package that you receive after placing your order. FDC closed days are also posted here: Volvo Overseas Delivery News

Volvo Factory Tour


See exactly what it took to create your new Volvo with a tour of the Goteborg assembly plant. Factory tours are held at regular intervals throughout the day and generally last about an hour. All tours are conducted in English. A Swedish meatball lunch is included. Volvo Car Corporation reserves the right to close the factory without prior notice. When you arrive at the Factory Delivery Center, simply present your passport and Volvo order confirmation documents.

Volvo Cars Brand Experience Centre

A visit to the Volvo Cars Brand Experience Centre will replace the Volvo Factory Tour on days when the Volvo Goteborg assembly plant is closed for tours to the public. Strolling through the Volvo Cars Brand Experience Centre you will see, hear and learn about the long history of Volvo and it's holistic commitment to safety and the environment around the world.

Volvo Museum


Although the Volvo Museum is not located on the grounds of the Volvo Factory it is well worth taking a short drive to tour the Volvo Museum while you are in Goteborg. Explore Volvo's development and successes in various forms of transportation over land, sea and air-from the 1920s to the present-all under one roof in Goteborg, Sweden. Find out how classical values have been refined to make Volvo one of the world's most powerful and respected brand names. Learn more about the Volvo Museum here.

Driving your Volvo in Europe

Overseas Delivery is designed to make driving your Volvo in Europe as easy as possible. European registration, insurance, servicing-it's all taken care of. All you have to do is cross the "t's" and dot the "i's". Click for Driving in Europe info.

Travel from Sweden to Denmark or continental Europe


When you leave Sweden for Denmark or the European continent in your new Volvo, you can go on one of the Stena Line ferries, a comfortable and relaxing way to ease yourself into your European vacation. Or you can enjoy driving your Volvo all the way to the continent by taking the Oeresund Bridge. The bridge connects Sweden with Denmark and is about 5 miles long. It is the longest cable stayed main span bridge in the world for both road and rail traffic. For more info on driving across the bridge please visit The Oeresund Bridge

Start your journey to Europe in luxury. Park your new Volvo on board a floating hotel as you travel between Goteborg, Sweden and Kiel, Germany. Relax during this 14 1/2 hour journey through the passageway between Sweden and Denmark with good food and drinks, enjoy the entertainment, go shopping and find some great bargains. Best of all, sleep easy and wake up fully refreshed to experience the autobahn. Europe is just a few hours away. Two sister vessels operate on this route-the Stena Germanica and Stena Scandinavica. Learn more about Stena Line travel to Europe.

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